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11

GB

Your washing machine could fail to work. Before calling for Assistance (see page 12), make sure the problem

can't easily be solved by consulting the following list.

Troubleshooting

Problem

The washing machine won't

start.

The wash cycle won't start.

The washing machine fails to

load water.

The washing machine

continuously loads and unloads

water.

The washing machine does not

drain or spin.

The washing machine vibrates

too much during the spin cycle.

The washing machine leaks.

The ON-OFF/DOOR LOCK Led

flashes rapidly at the same

time as at least one other LED.

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There is too much foam.

Possible causes/Solution:

• The appliance is not plugged into the socket, or not enough to

make contact.

• There has been a power failure.

• The appliance Lid is not shut properly. The Lid locked Led flashes.

• The button has not been pressed.

• The START/RESET button has not been pressed.

• The water tap is not turned on.

• The water inlet hose is not connected to the tap.

• The hose is bent.

• The water tap is not turned on.

• There is a water shortage.

• The water pressure is insufficient.

• The START/RESET button has not been pressed.

• The drain hose is not fitted between 65 and 100 cm from the floor

(see page 3).

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• The free end of the hose is underwater (see page 3).

• The wall drainage system doesn't have a breather pipe.
If the problem persists even after these checks, turn off the water tap, switch

the appliance off and call for Assistance. If the dwelling is on one of the upper

floors of a building, there may be drain trap problems causing the washing

machine to load and unload water continuously. In order to avoid such an

inconvenience, special anti-drain trap valves are available in shops.

• The programme does not foresee the draining: some programmes

require enabling the draining manually (see page 6).

• The Easy iron option is enabled: to complete the programme, press

the START/RESET button (see page 7).

• The drain hose is bent (see page 3).

• The drain duct is clogged.

• The drum was not unblocked correctly during installation (see page 2).

• The washing machine is not level (see page 2).

• The washing machine is closed in between furniture cabinets and

the wall (see page 2).

• The water inlet hose is not screwed on correctly (see page 2).

• The detergent dispenser is obstructed (to clean it, see page 10).

• The drain hose is not secured properly (see page 3).

• Switch off the machine and unplug the appliance; wait for

approximately 1 minute then switch it on again.

If the problem persists, contact Assistance.

• The detergent is not suitable for machine washing (it should bear

the definition 'for washing machines' or 'hand and machine wash',

or the like).

• You used too much detergent.

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